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The Association of Residential Lettings Agents (ARLA) was formed in 1981 as the professional and regulatory body for letting agents in the UK. It was recognised that the requirements of the residential lettings market were so detailed and specific that a separate organisation was required to promote standards in this important and growing sector of the property market.
The National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.
The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency. Its 10,000 members both in the UK and overseas are bound by strict rules of conduct to ensure they offer you the highest level of integrity and service, while the Association's entry qualification means you can be sure you are dealing with an expert. By choosing an NAEA member you can feel secure in the knowledge that you and your property are in safe hands.
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